How much will it cost?

Costs are determined by individual needs. Most people are fully paid for through our residential contract with ACC, but we also support other residents through MSD, privately, or there are Health NZ/Te Whatu Ora funded options too. It won’t personally cost you anything if you qualify for funding through one of those organisations.

How would I qualify for a referral or funding?

For ACC, firstly you would need to have a covered injury caused by an accident, and secondly you must be entitled to residential care because of that injury. If you have this, you’d qualify. If not, give us a call and we may be able to explore options with you.

What is the difference between residential and in-home community support?

Residential support means you live in one of our homes and we care for you there because you may not have the support network or resources around you to take care of yourself. In-home support is where you stay living in your own home, and we come to you.

Is this for anyone with a disability or is it only brain injury or injury from an accident?

We specialise in supporting people with traumatic and/or acquired brain injury; however, we also support people with spinal cord injury, dual diagnosis i.e., mental health and TBI, and high physical/medical needs but not brain injury. We are also a good option for transitional care/support while waiting for more permanent options e.g., exiting hospital after acute care but your own home is waiting for disability modifications.

What kind of living arrangements do you offer?

We support our people in residential houses, in normal residential streets in the community, similar to a flatting situation. Our aim is always to offer more than just a place to live, we provide a home – somewhere to feel safe, and somewhere rehabilitation is front and centre.

Is it just for me or can I bring my family/pet?

In the residential space, funding is just for you. But depending on your circumstances, in-home community support may be a better option. Pets are an individual situation that we would discuss with you.

Is it a gated community?

No. Frankton Park operates with a no-restraint policy.

Can I live on my own or do I have to live with other people?

This depends on your needs and our current availability within our service. We have multiple housing options e.g., individual self-contained units, two-, three- and 4-bedroom homes.

Can I continue with my own hobbies and activities?

Absolutely! Here at Frankton Park, we work collaboratively with you to determine your goals in all aspects of your life e.g., mental, physical, cultural etc., and this is planned with you and family/whānau when we develop your Hauora/Wellbeing Plan. If there are specific things you love to do, we encourage and welcome that. We want you to continue to lead as normal a life as you possibly can.

What if there isn’t a Frankton Park in my area?

We can and do operate services in areas other than where our houses reside. It may be that you temporarily come to us, until a more permanent solution is found. This is something we would work through with you.