Certified under the Health & Disability Services (Safety) Act 2001 to provide Residential Disability Services in the following areas: Intellectual; Physical; Psychiatric; Sensory.

Our Service

  • Experience

    Multi-disciplinary and professional clinical team providing services according to each individual's needs.

    NZQA qualified, experienced support staff with the ability to offer 1:1 high-needs support team, if required.

  • Culture

    Based on a Māori view of health and provide equitable services framed by Te Tiriti o Waitangi.

    Embrace and support all residents’ and clients’ cultures, values and beliefs, whether Māori or non-Māori .

  • Consistency

    Wide range of services, with ability to continue with the same person throughout their journey.

    Robust policies, processes and systems guided by health and disability, legal and contractual standards.

  • Minimise Risk

    Supervision at the level a person needs; reducing the risk to themselves or the community.

    Full wraparound and holistic service, if required, even when transitioned to the community.

The Process

  • Enquire

    The first step is to understand the nature of Frankton Park’s services and the options that are available to you. After talking it through with us, if it is felt Frankton Park may be able to meet your need an assessment is organised, which includes meeting with you and other relevant people. This allows initial discussions of our philosophy and values, programs, services and an opportunity for all parties to assess fit.

  • Referral

    All applicants are assessed on an individual basis with due consideration given to suitability of environment (mobility and support levels needed), funding status, our ability to provide the appropriate level of support, etc. We believe that “fit for a service” is a two-way process. If it is decided that Frankton Park is the preferred and appropriate service provider, a written referral from the relevant funder is required.

  • Next Steps

    Once services are accepted, we offer choices according to identified and agreed needs. Individual choice is an integral part of our service as it creates a positive framework for rehabilitation and living a full life. Care plans are created, integrating cultural, spiritual, relationship and physical needs, and aim for the achievement of the highest level of independence possible for each person.